@extends('layouts.app') @section('title', 'Support Center') @section('content')

Need Help? We Got You!

Get quick answers or chat with us if you need help!

Orders & Claims

How to get your items and what to do if something didn't deliver.

Common Issues

Fix problems with bots or orders not showing up.

Billing & Payments

Help with declined cards, refunds, or failed purchases.

Got Questions?

@php $faqs = [ ['category' => 'safety', 'question' => 'Is BuyBlox a Scam?', 'answer' => 'No, BuyBlox isn\'t a scam. We\'ve delivered thousands of orders. Check our Trustpilot: trustpilot.com/review/buyblox.gg'], ['category' => 'orders', 'question' => 'How do I claim my items?', 'answer' => '
  1. Enter your Roblox username
  2. Add our bot as friend
  3. Join the private server
  4. Bot trades you instantly
'], ['category' => 'orders', 'question' => 'Out of stock?', 'answer' => 'Restocks happen a few times daily. Keep checking back.'], ['category' => 'issues', 'question' => 'Order not showing on claim page', 'answer' => '
  • Manual delivery items need staff delivery (use live chat)
  • System maintenance may pause delivery
  • Claim link expired? Go to claim.buyblox.gg
'], ['category' => 'issues', 'question' => 'Bot taking forever?', 'answer' => 'You\'re in a queue. Wait your turn or refresh if disconnected.'], ['category' => 'issues', 'question' => 'Can\'t join bot\'s game', 'answer' => 'Error 524 means privacy settings. Add bot as friend first. Under 13 accounts require friend request before joining.'], ['category' => 'issues', 'question' => 'Bot not adding back', 'answer' => 'Check you\'re using correct account and bot. Roblox limits friend accepts, wait a few minutes.'], ['category' => 'payments', 'question' => 'Can I get a refund?', 'answer' => 'If undelivered within 24 hours, request refund. Delivered orders not refundable.'], ['category' => 'payments', 'question' => 'Card declined?', 'answer' => 'Check info, billing address, or contact bank. Digital purchases often flagged as unusual.'], ['category' => 'payments', 'question' => 'Prepaid cards?', 'answer' => 'Register card on issuer website with your address first.'], ['category' => 'payments', 'question' => 'Pending charges?', 'answer' => 'Failed transactions show pending holds; they drop off in 1-3 days.'], ['category' => 'rewards', 'question' => 'Lucky Spin?', 'answer' => 'Free daily spin for items up to $100. One spin per 24h. No alt accounts.'], ['category' => 'rewards', 'question' => 'Premium Wheel?', 'answer' => 'Orders over $50 get 1 free spin. Code emailed, expires in 3 days.'], ['category' => 'rewards', 'question' => 'Cashback?', 'answer' => '5% back on every order, added after claim (up to 3 days). Expires in 30 days.'], ]; @endphp @foreach($faqs as $index => $faq)
{{ $faq['question'] }}
@endforeach

Still need help?

Our support team is available 24/7

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Email Support

We'll reply within 24 hours

@if(session('user_id'))

Create a Support Ticket

@csrf
@endif

Learn Everything

@foreach([ 'tutorials' => 'fa-graduation-cap', 'issues' => 'fa-exclamation-circle', 'rewards' => 'fa-gift', 'sponsorships' => 'fa-handshake', 'security' => 'fa-lock', 'getting-started' => 'fa-flag' ] as $group => $icon)

{{ ucfirst(str_replace('-', ' ', $group)) }}

@endforeach
@endsection